We perform checks on reviews Withdrawals take weeks, technicalIssues in abundance and the bonuses can only be played on silly games. I deposit money and i won 900€ .
The following table provides details on the casino’s win and withdrawal limits. This establishes it as a small to medium-sized online casino within the bounds of our categorization. The reviews have been made available in the User reviews section of this page.
- As a result, the complaint was rejected due to the lack of cooperation from the player regarding the verification process.
- The Complaints Team had facilitated communication between the player and the casino, requesting updated documentation and confirming the need for better quality submissions.
- Carry on reading our JackTop Casino review to make an informed decision whether or not this casino is the right fit for you.
- Learn about Trustpilot’s review process.
- I’ve submitted all the information, including the bank statement, several times, and still nothing.
- Companies on Trustpilot aren’t allowed to offer incentives or pay to hide reviews.
- Dear Amber, Thank you for your review.
JackTop Casino Review
Every now and then I get a response that it’s with the finance department and could take up to 72 hours. Dear Collyn Daamen,We are truly sorry to hear about the difficulties you’ve experienced. To assist you more effectively, please provide further details about your account and the specific issue you encountered. I will update this review once I receive their reply.
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- A few days ago, you were offered a bonus when making a deposit.
- It was found that JackTop Casino did close the account upon the final explicit request, but failed to act on clear signs of gambling distress and did not provide adequate responsible gambling support or timely account closure despite repeated warnings.
- Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews.
- Whether someone is new to the online casino scene or a dedicated gambler, this website aims to deliver a smooth, immersive, and fair adventure.
- Dear M,We are truly sorry to read about your experience and understand how frustrating it must have felt.
- From registration through gameplay, the casino aims to keep every process straightforward, user-friendly, and entertaining.
If you’re willing, we kindly ask that you reach out to us via live chat or email, using the address linked to your gaming account. There’s something special about knowing that the combination of games, atmosphere, and service came together in a way that left a positive impression.Your insights help us continue crafting an experience that feels tailored and enjoyable. Dear Marco,Thank you for sharing your experience with us—it’s always a pleasure to hear when a player has genuinely enjoyed their time on the platform.
This helps the brand attract different types of online bettors interested in diverse markets. For those who love variety, the platform’s wagering opportunities extend beyond slot machines and table games. Entering the code at the right stage of the deposit process unlocks extra perks for eager gamblers. Free spins add another layer of variety to classic and video slot titles, allowing new members to explore multiple games.
I won £433 which I spend because I couldn’t get verified, every time I sent documents it was not good enough t… Don’t touch this site they are a total joke, getting your account verified is total joke. When I send an email to discuss this they BLOCKED my account. They blocked my account as soon as I lost more than 1500€. They do not have a UK licence.Absolute scam of a casino. Used chat 3 times regarding the situation.Nothing happened.Don’t use it.
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Moreover, Jacktop Casino Australia stands as a compelling option for those who want to experience a premium gambling environment from anywhere in the country. This platform has carved out a special niche among Australian gamers thanks to its seamless navigation, generous bonuses, and proven reliability. Learn about Trustpilot’s review process. Anyone can write a Trustpilot review. Dear H. Homburg,We’re sorry to hear that your experience with our site was not as expected.
Dear Jackpot Casino,Thank you once again for blessing me with your legendary copy-paste response — the exact same one you send to literally every single person on Trustpilot. Every now and then I get a response that it’s with the finance department and coul… This response is unbelievable. I think they have financial problem so they can pay the withdrawals.So you must wait too long. You win an amount and suddenly it disappears from your account. I will update this review once I receiv…
Got Scammed when deposit €20 four weeks ago. They have been ignoring me for WEEKS while holding my money hostage, e… Still not the withdraw on my bank account.
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We would like to assure you that all approved withdrawals are always listed in full. Thank you for your feedback. There are problems with withdrawals and similar issues almost every day. I have now done that three times. Of course, this amount cannot be withdrawn immediately, but it should certainly have been possible to accumulate a decent sum for withdrawal.Suddenly, I received a server error during a game. This happens automatically once the wagering requirements (wager) are fully met or when the bonus reaches its conversion limit.
After over two months of attempts and submitting numerous documents, his account was blocked, and he was told to undergo a video verification process to access his funds. As a result, the complaint was rejected due to the lack of cooperation from the player regarding the verification process. Despite multiple requests for a specific selfie for identity verification, the player did not provide the required documentation. Ultimately, the complaint was closed since the player stopped responding. Despite providing a selfie with ID and a utility bill, the casino continued to request the same documents, causing frustration and delays in accessing his funds. However, after multiple attempts to resolve the issue, the player did not jacktop respond adequately, leading to the rejection of the complaint due to insufficient cooperation.
We’re so glad to hear that you’re enjoying both the bonuses and our selection of games. This will allow our support team to verify your identity securely and investigate the situation thoroughly.We are ready to support you and remain committed to fair and responsible play for all our users.Kind Regards,Jacktop Casino Team Responsive support service provides quick resolution of questions. Excellent site, everyone will find a game to his liking and most importantly, feel the ease of making deposits and withdrawals! I had a very pleasant time playing at this casino.
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